Refund policy
Return & Refund Policy
At Glow X Art, we want you to be completely satisfied with your purchase. If you have any issues, we're here to help.
Refund & Return Policy :
Damage : Once damage order is return and approved then the order will be delivered in 7 days .
Return & Exchange : If return is approved then exchange or replaced product will be delivered in 7 days.
Return should be made within 7 days after receiving the product
Refund policy : If approved then refund will be credited to the original payment method within 7 days.
Returns
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We accept returns only if the product is damaged, defective, or incorrect.
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To be eligible for a return, you must contact us within 3 days of delivery.
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The item must be unused, in its original condition, and with all packaging.
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You’ll need to provide a photo of the damaged or incorrect item.
Refunds
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Once we receive and inspect the returned item, we’ll notify you of the approval or rejection of your refund.
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If approved, your refund will be processed and automatically applied to your original payment method within 5–7 business days.
Non-Returnable Items
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Customized or personalized products are non-returnable unless damaged or defective.
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Items damaged due to misuse or mishandling are not eligible.
Contact Us
For any questions about returns or refunds, please email us at glowxart@gmail.com or WhatsApp at 7350870585.