Terms of service

  • Terms of Service

    THIS WEBSITE IS MANAGED BY TUPE AMOL VILAS.

    Welcome to Glow X Art. By accessing or using our website and purchasing our products, you agree to the following terms and conditions.

    1. General
      This website is operated by Glow X Art. Throughout the site, the terms "we", "us", and "our" refer to Glow X Art. By visiting our site and/or purchasing something from us, you agree to be bound by these Terms of Service.

    2. Products
      We sell decorative LED acrylic products that are handcrafted and customized. Product colors and designs may vary slightly due to lighting conditions and screen display differences. All sizes mentioned on the website are approximate.

    3. Orders and Payments
      All prices listed on the website are in Indian Rupees (INR). We accept payments through secure Shopify-supported payment methods. Orders will be processed only after the full payment has been successfully received.

    4. Shipping
      We ship products across India. Orders are usually dispatched within 2–4 working days after confirmation. Delivery timelines may vary depending on your location and the courier service used.

    5. Returns and Refunds
      We accept returns only in cases where the product received is damaged or incorrect. Customized or personalized items are not eligible for return unless they are defective.

    6. Usage
      Our products are intended for indoor decorative use only. To ensure product longevity, keep them away from moisture, excessive heat, and direct sunlight.

    7. Privacy
      Your personal information is kept secure and will not be shared with third parties except when required for order processing and delivery.

    8. Modifications
      We reserve the right to update, modify, or replace any part of these Terms of Service at any time without prior notice.

    9. Changes to Terms of Service
      We reserve the right to update or change these Terms of Service at any time. These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of India.